This is Heading 1

Razzom ("Razzom," "we," "us," or "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.razzom.com (the "Website") or use our services.

1. Data Controller Information

Razzom is a company registered in the Netherlands under Chamber of Commerce (KvK) number 95919864, with its registered office at Hanzeweg 31, 7418AV, Deventer, The Netherlands.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

✔ Identification Information: Name, company name, job title, and contact details (email, phone number, address).
✔ Business Information: Company details, business interests, and any inquiries related to our services.
✔ Communication Data: Any information provided when you contact us, including emails, chats, and other correspondence.
✔ Analytics Data: Anonymous usage data collected through Google Analytics (privacy-friendly mode) (without cookies and with IP anonymization).
✔ We do not collect sensitive personal data unless explicitly required for business or legal compliance purposes.

3. How We Collect Your Data

✔ Direct Interactions: When you fill out forms, register for services, or contact us directly.
✔ Third-Party Sources: Business directories, social media platforms, and publicly available sources.
✔ Google Analytics (Privacy-Friendly Mode): We use Google Analytics with anonymized IPs and without cookies to analyze website traffic while maintaining user privacy.

4. How We Use Your Data

We use your personal data for the following purposes:

✔ To provide and improve our services, including business matchmaking between Customers and Suppliers.
✔ To communicate with you regarding inquiries, partnerships, and customer support.
✔ To send marketing communications (if you have given explicit consent).
✔ To comply with legal obligations, such as anti-fraud and regulatory requirements.
✔ To analyze website traffic using Google Analytics in a privacy-friendly manner.

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

✔ Performance of a Contract: When processing is necessary to deliver services to you.
✔ Legitimate Interests: When processing is required to improve our services, security, and customer relationships.
✔ Consent: When you have explicitly agreed to receive marketing communications.
✔ Legal Compliance: When required to meet regulatory obligations under Dutch and EU laws.

6. Data Retention

✔ We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
✔ Retention periods vary depending on:
✔ The type of data and its relevance to our services.
✔ Legal obligations requiring us to keep certain records.
✔ Your request to delete your data (subject to legal limitations).

7. Sharing Your Data

✔ We may share personal data with:
✔ Verified Suppliers and Business Partners for business matchmaking purposes.
✔ Service Providers that assist in IT, marketing, and operational support.
✔ Regulatory Authorities when required by law.
✔ Legal Advisors in case of disputes or legal obligations.

All third parties are required to comply with data protection laws and contractual confidentiality agreements.

8. International Data Transfers

✔ If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
✔ Standard Contractual Clauses approved by the European Commission.
✔ Compliance with GDPR adequacy decisions.
✔ Encryption and other security measures to protect your data.

9. Your Rights Under GDPR

As an EU data subject, you have the following rights:

✔ Right to Access: Request a copy of your personal data.
✔ Right to Rectification: Correct inaccurate or incomplete data.
✔ Right to Erasure: Request deletion of your data under certain conditions.
✔ Right to Restriction: Limit processing of your data in specific cases.
✔ Right to Data Portability: Obtain your data in a structured format.
✔ Right to Object: Oppose processing based on legitimate interests.
✔ Right to Withdraw Consent: Revoke consent at any time for marketing communications.

To exercise these rights, contact us at  info@razzom.com.

If you believe your data has been misused, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Data Security Measures

We implement strict security measures to protect your personal data, including:

✔ Encrypted data storage and secure servers.
✔ Restricted access to personal data based on roles and responsibilities.
✔ Regular cybersecurity audits and employee training.

⚠ Despite our best efforts, no online data transmission is 100% secure. Users should also take precautions to protect their personal information.

11. Updates to This Privacy Policy

✔ We reserve the right to modify this Privacy Policy at any time.
✔ Updates will be posted on our Website. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

For privacy-related inquiries, contact us at:

Email: info@razzom.com
Address: Hanzeweg 31, 7418AV, Deventer, The Netherlands

13. Effective Date

Effective as of: 01.03.2025

By using our Website and services, you confirm that you have read, understood, and agreed to this Privacy Policy.